1. Who we are
RAS Innovate is a technology services business. Our contact details appear in the site footer and may be reached at hello@rasinnovate.com.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact and account data you provide (for example name, email, phone, company, and message content when you use forms or email us).
- Usage and technical data such as pages viewed, approximate location (derived from IP), device and browser type, and cookies or similar technologies where enabled.
- Communications you send us, including support or project-related correspondence.
3. How we use information
We use personal information to:
- Respond to inquiries and provide our services.
- Operate, secure, and improve our website and offerings.
- Comply with legal obligations and enforce our terms.
- Send service-related messages; where permitted, marketing you can opt out of.
4. Legal bases (where applicable)
If applicable law requires a legal basis, we rely on performance of a contract, legitimate interests (such as operating our business and securing our sites), your consent where we ask for it, and legal obligations.
5. Sharing
We may share information with service providers who assist us (e.g. hosting, analytics, email delivery), when required by law, or in connection with a business transfer. We do not sell your personal information.
6. International transfers
We are based in Ethiopia and may process data there and in other countries where our providers operate. We take steps designed to protect information consistent with this policy and applicable law.
7. Retention
We keep personal information only as long as needed for the purposes above, including legal, accounting, or reporting requirements, then delete or anonymize it where possible.
8. Security
We implement appropriate technical and organizational measures; however, no online transmission is completely secure. Please use contact channels we publish on this site when sharing sensitive information.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object or port data. To exercise these rights, Reach Out using the details above. You may also have the right to complain to a supervisory authority.
10. Children
Our services are not directed at children under 16, and we do not knowingly collect their personal information.
11. Changes
We may update this policy from time to time. The "Last updated" date at the top will change when we do; continued use of the site after changes constitutes acceptance unless otherwise required by law.
12. Contact
Questions about this Privacy Policy: hello@rasinnovate.com.